Privacy Policy

PRIVACY POLICY

This Privacy Policy was last revised in May 2024.

INTRODUCTION

Thank you for dedicating time to review the Privacy Policy of thefantasybox.com, encompassing various online platforms where this policy is posted, collectively referred to as the "Website" (referred to as the "Site") provided by The Fantasy Box ("we," "our," or "The Fantasy Box").

This Privacy Policy outlines how The Fantasy Box gathers and receives Personal Information about you through the Site and any offline communications, such as telephone, email, and personal exchanges ("Off-Line"). It also elucidates how The Fantasy Box shares and stores your Personal Information. It's essential to peruse this Privacy Policy before utilizing the Site.

We retain the right to modify this Privacy Policy at any time. The latest revision date will be visible at the top of this page. If you dissent from any alterations to this Privacy Policy, kindly notify us promptly of your objection, as described in the "THE FANTASY BOX CONTACT INFORMATION" section at the conclusion of this Privacy Policy. In case we can't resolve your objections, you have the option to close your account and cease using our Site. Every time you make a purchase or utilize any service provided by The Fantasy Box, you acknowledge that you have read and comprehended the current version of this Privacy Policy.

By utilizing or accessing the Site or engaging in transactions with The Fantasy Box through other means, you accept the practices and policies elucidated in this Privacy Policy, including the collection, use, and disclosure of your information as described herein. If you dissent from this Privacy Policy, kindly refrain from using the Site or conducting business with The Fantasy Box.

For the context of this Privacy Policy, "Personal Information" or "Personal Data" encompasses any information that can identify or locate you, such as your name, address, IP address, mailing address, contact information, email address, or phone number, and other personal details, as defined by the laws of your place of residence. The definition of Personal Information or Personal Data varies across federal and state laws in the United States, as well as the laws of Canada, the European Union, the United Kingdom, and other countries and jurisdictions. It's important to acknowledge that your rights related to Personal Information and the definition of Personal Information differ somewhat from state to state and country to country.

COLLECTED & RECEIVED PERSONAL INFORMATION                             

As part of our business operations, we acquire and handle various categories of Personal Information pertaining to individuals:

• Contact Details (name, physical address, phone, and email address)
• Age and Gender
• Account Particulars (username and password)
• Payment Details, including credit card and payment card specifics (type, number, expiration date, security code), bank account details, billing address, and related information
• Purchase Records, encompassing past product acquisitions, subscription details for subscribers, order references, identification of products, and quantities procured
• Information related to your electronic device(s) and IP address, along with your utilization of the Site
• Details present in our Site and Off-Line communications with you, covering survey responses, contact preferences, and reactions to our marketing initiatives
• Deductions drawn from the aforementioned information to construct a profile delineating a consumer's preferences, characteristics, psychological trends, inclinations, conduct, attitudes, intelligence, abilities, and aptitudes.

METHODS FOR GATHERING PERSONAL INFORMATION

We employ various methods to collect Personal Information from you. Should you decide to create an account or subscribe with us, download or utilize the Site, participate in an online survey or feedback form, visit our Site, provide ratings or reviews for products, subscribe to our communications, contact us via email, or make product or e-gift card purchases, we may gather Personal Information from you.

Additionally, we obtain information from alternative sources. The Fantasy Box automatically obtains and logs Personal Information on our server logs through your browser and other Site analyses. This information may encompass, but is not confined to, your browser type, operating system, language preference, the web page you visited prior to our Site, the timestamp of each visitor request, and your search activity on our Site. We may utilize cookies, web beacons, or analogous technologies, and third parties may employ similar technologies to collect Personal Information.

A "cookie" refers to data stored on your computer that enhances navigation upon your return to the Site. Your web browser can store cookies when you visit the Site. You have the option to adjust your browser settings to decline cookies or request confirmation before accepting cookies from visited sites. The Site remains accessible even if you opt to reject or delete cookies; however, certain functions may be unavailable. Cookies may also be utilized by linked websites, subject to your consent if needed.

We may obtain Personal Information from third-party sources and platforms, such as Facebook, various social media and marketing platforms, or marketing/advertising agencies. The collected Personal Information may include your username, connection services, age range, gender, interests, advertisement interaction and viewing data, and unique identifiers like a mobile identification number.

With your consent as required by applicable law, The Fantasy Box may use web analytics services to collect information about your Site usage. These services predominantly utilize cookies for reporting interactions on the Site, aiding in the analysis of user behavior. 

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. 

PRIVACY OF CHILDREN

We uphold the privacy of children. The Services are not intended for individuals under the age of 18 or those below the legal age of majority in their respective locations (refer to The Fantasy Box Terms & Conditions). We do not knowingly gather, retain, or utilize personal information from individuals under the age of 18 or those not meeting the age of majority. Should a parent or guardian become aware that their child has furnished us with personal information, they should promptly contact us at info@thefantasybox.com. Upon confirmation of such information collection, we will promptly take all reasonable steps to expunge that data from our system.

If you are below the legal age of majority in your jurisdiction, you must cease all usage of the Site immediately, and any form of access to the Site is strictly prohibited.

UTILIZATION OF PERSONAL INFORMATION

The Personal Information we gather serves various purposes, all aimed at enhancing communication, advertising, and the overall functionality of our Site. We leverage the information collected to serve, respond, offer customer service, and enhance the Site, as well as our products and services. This includes:

• Processing and completing orders, along with handling payments.
• Notifying you about new features, products, events, or services (in case you've opted in for marketing communications, as outlined below).
• Addressing and responding to your customer service inquiries, support requests, or feedback.
• Contacting you regarding your account or profile, such as sending a welcome email to confirm registration for all registered users.
• Administering and enhancing the Site, products, and services, encompassing security functions, data analysis, surveys, and the development of marketing strategies.
• Implementing credit fraud protection and risk reduction measures.
• Presenting marketing offers from affiliates and marketing partners, provided you have opted in for electronic marketing communications.
• Enforcing our Terms of Service.
• Complying with legal obligations and regulations, debt collection, protecting our rights, preventing fraud or misuse of our Site or services, adhering to tax reporting requirements.
• Addressing any other purpose for which you have provided Personal Information.

We may de-identify and anonymize Personal Information to generate statistical or system usage data. This involves removing personal identifiers or aggregating your data with others to ensure it cannot be traced back to any specific individual. The Fantasy Box may retain and utilize such de-identified data to enhance its products and services, share with third parties, and pursue other appropriate purposes, subject to the constraints of applicable laws.

THIRD PARTY PERSONAL INFORMATION SHARING

Depending on your interactions with our Site, the nature of your Off-Line communications, and the operational needs of our business, we may disclose your Personal Information in the following scenarios:

• To our service providers, sponsors, suppliers, vendors, and others assisting The Fantasy Box in delivering the Site and our services to you. This includes entities providing advertising and ad measurement services. Personal Information may be shared with third parties for processing specific functions on our behalf, as detailed in the "UTILIZATION OF PERSONAL INFORMATION" section. These third-party providers are contractually and/or legally obligated to safeguard Personal Information from additional processing (including for marketing purposes) and transfers, adhering to applicable laws.
• To our affiliates.
• To merchants, licensors, activity and event partners, sponsors, and other third parties for their marketing endeavors. This may involve providing information about their new developments, special events, programs, services, activities, products, attractions, stores, promotions, sweepstakes activities, and other essential details. We share your email or other Personal Information with business partners, for marketing purposes only if you have explicitly opted in to receive communication from that brand or company.
• To third parties for analytics purposes or to verify/update Personal Information provided by you.
• To third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or a part of The Fantasy Box's business or operations. This includes situations related to bankruptcy or similar proceedings.
• To professional advisers, such as auditors and legal counsel.
• As otherwise authorized by you.

We may also disclose your Personal Information in response to a subpoena, legal order, official request, or when we believe you have violated the Terms of Service. This includes investigating, preventing, or taking action regarding suspected illegal activities, fraud, potential threats, exercising legal rights, defending against claims, or as otherwise permitted or required by law.

Additionally, non-personally identifiable information, such as aggregated and de-identified data, may be used, shared, or sold to third parties. This data will not be in a form that is identifiable or re-identifiable to any individual.

If you choose to participate in promotions, sweepstakes, surveys, questionnaires, or other events on the Site, the rules or terms and conditions for those events may specify the sharing of your Personal Information with third parties with your consent. Please review the applicable rules or terms and conditions for any promotions, sweepstakes, surveys, questionnaires, or events.

DO NOT TRACK

From time to time, we may gather data about your online activities spanning various websites and durations. When utilizing our Site, third parties might similarly gather data regarding your online activities across different internet websites, online or cloud computing services, online applications, or mobile applications. Certain browsers offer a "Do Not Track" feature designed to signal websites that you prefer not to be tracked across the various websites you visit. Presently, our Sites do not alter their functioning based on the detection of a "Do Not Track" or analogous signal.

RETENTION OF YOUR PERSONAL INFORMATION

We keep each type of Personal Information outlined in the "COLLECTED & RECEIVED PERSONAL INFORMATION" Section for the duration required to offer the Services and complete the transactions you've sought, adhere to legal responsibilities, resolve disputes, uphold our agreements, and pursue other valid and lawful business objectives. As the retention needs can differ for distinct data types within various product contexts, the actual periods may significantly vary. This depends on factors such as user expectations or consent, data sensitivity, the presence of automated controls allowing users to delete data, and our legal or contractual commitments.

YOUR PERSONAL INFORMATION RIGHTS

Jurisdictions: Depending on your place of residence, you may possess certain rights concerning your Personal Information. For more details regarding these rights, kindly refer to the specific sections below pertaining to residents of California, the UK, Europe, and Canada.

General: If you seek to exercise particular rights regarding your Personal Information, please send an email to info@thefantasybox.com. We will evaluate your request in accordance with applicable law.

Opting In/Out of Communications: You have the choice not to receive communications from us or our marketing partners. We only share your Personal Information with marketing partners if you have opted in to receive communications from them. If you wish to opt out of future opt-in communications, you can contact us at info@thefantasybox.com or click the "unsubscribe" link at the bottom of any emails you receive from us, following the provided instructions.

Your Privacy Rights in California. This segment is exclusively applicable to residents of California.

California Consumer Privacy Act (CCPA)

All terminology and expressions utilized in this subsection bear the same significance as the definitions ascribed under the California Consumer Privacy Act of 2018, with amendments, and associated regulations, as periodically embraced (collectively referred to as "CCPA").

Notice of Financial Incentive

Material Terms of Incentive

Periodically, we may offer a discount on your product purchase when you furnish your Personal Information, such as subscribing to our services. The details you provide may be utilized for sending messages, promoting upcoming services or Sites, and internal statistical analysis.

Justification for the Relevance of the Incentive to the Provided Personal Information

Our incentive program is grounded in our reasonable and independent assessment of the presumed value of the Personal Information you supply. This evaluation encompasses factors like the expected revenue generated, potential expenses associated with collecting, storing, and utilizing the information in our business operations, and other pertinent elements linked to the perceived value of such information to our business, as authorized by applicable law.

Opting-In

By submitting your Personal Information during the discount registration, you are actively choosing to participate in our incentive program. If you prefer not to be part of the program, refrain from providing the Personal Information.

Right to Withdraw

If you decide not to receive a discount or sample and want to withdraw, you can make this request by sending an email to info@thefantasybox.com before finalizing your order.

Notice of Collection

To understand the types of Personal Information gathered about you in the twelve months leading up to the most recent update of this Privacy Policy, which encompasses collection sources, utilization, and disclosure methods, please refer to the sections titled "COLLECTED & RECEIVED PERSONAL INFORMATION," "METHODS FOR GATHERING PERSONAL INFORMATION," "UTILIZATION OF PERSONAL INFORMATION," and "THIRD PARTY PERSONAL INFORMATION SHARING" above.

Disclosure Notice for Business Purposes

To gain insights into the categories of Personal Information that we have shared with third parties for business purposes during the twelve months leading up to the last update of this Privacy Policy, including the types of third parties that received this information, please refer to the sections titled " COLLECTED & RECEIVED PERSONAL INFORMATION" and " THIRD PARTY PERSONAL INFORMATION SHARING " above.

Sale Notice

While The Fantasy Box does not engage in the conventional sale of Personal Information to third parties, the sharing of your Personal Information with specific advertising and marketing partners may be deemed a "sale" under the CCPA. The types of Personal Information disclosed to these third parties encompass particular device identification details, persistent identifiers like your IP address, and other direct identifiers.

Consumer Rights

To initiate a request for any of the rights outlined below, kindly send an email to info@thefantasybox.com or visit the Privacy & Security Opt-Out Requests page.

It's important to acknowledge that, depending on the nature of the request, we may implement reasonable measures to confirm your identity. This may involve, among other things, comparing the information provided in your request with our records and, if necessary, requesting you to sign a declaration under penalty of perjury.

Right to Know: You are entitled to submit a request for the revelation of the following details: (1) the types of Personal Information gathered from or about you in the twelve months before your request; (2) the origins of that information and the business or commercial purpose for its collection; (3) the categories of third parties with whom we have shared or sold your information, along with the business or commercial purpose for such sharing/selling; and (4) specific components of your Personal Information, with exceptions recognized under the law. To exercise any of these rights, you can send an email to info@thefantasybox.com.

Right to Delete: You have the right to ask for the removal of the Personal Information we have amassed about you, barring certain exceptions as permitted by law. These exceptions may include instances where the information is necessary for a transaction, to identify security incidents, prevent malicious activities, comply with legal requirements, or for internal use aligned with your expectations. To exercise any of these rights, you can send an email to info@thefantasybox.com.

Right to Opt-Out of the Sale of Personal Information: The Fantasy Box does not engage in the conventional sale of your Personal Information. However, we do share certain details, such as your IP address, with advertising and marketing partners for commercial purposes. Since this sharing may be construed as a "sale" under the CCPA, we offer you the option to opt-out of this sharing activity. To exercise any of these rights, you can send an email to info@thefantasybox.com.

Right to Non-Discrimination: We commit not to treat you unfairly in any manner should you decide to assert your rights under this section and the CCPA.

Right to Correct My Personal Sensitive Information: Individuals using The Fantasy Box have the right to correct certain information related to themselves. This includes details about Personal Information that users disclose to third parties for direct marketing purposes by those third parties, along with the identities of such third parties with whom the company has shared this information in the preceding calendar year. To exercise any of these rights, you can send an email to info@thefantasybox.com.

To exercise any of the rights above, you can send an email to info@thefantasybox.com or visit the Privacy & Security Opt-Out Requests page.

Shine the Light

In accordance with Section 1798.83 of the California Civil Code, California residents possess the entitlement to seek specific details from a business with which they maintain an established business relationship. This information pertains to the types of Personal Information that the business discloses to third parties for direct marketing purposes by those third parties, as well as the identities of said third parties with whom the business has shared such information in the immediately preceding calendar year. The Fantasy Box discloses your Personal Information to third parties for direct marketing purposes solely if you have explicitly opted in to receive communications from these third parties. Nevertheless, should you wish to request such information or withdraw your consent for such communications, you can reach out to us using the contact details provided below.

Minors in California

Under California law, individuals below the age of 18 residing in California, referred to as "California Minors," possess additional privacy rights. If a California Minor utilizes our website, they have the option to delete content or information they have posted on the site. Alternatively, if self-removal is not feasible or enabled, the user has the right to request and acquire the removal of the content or information. To initiate the removal of any content or information provided by a California Minor, please reach out to us using the contact details provided below. It's important to note that this removal process does not guarantee the complete or comprehensive elimination of all such posted content or information.

Your Privacy Rights in Canada: This section is specifically applicable to residents of Canada.

In accordance with various Canadian privacy laws, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), we are obligated to adhere to specific principles regarding your Personal Information. These principles include:

1. Accountability: We take responsibility for the Personal Information we collect from you. A data protection policy has been established for your business, and a designated data privacy officer is available to address any concerns related to your Personal Information.
2. Identification of Collection Purposes: This Privacy Policy clearly outlines the purposes for which we collect your Personal Information.
3. Notice and Consent: We require our customers to provide notice or obtain consent for the information we process on their behalf. Your consent is obtained for the ways in which we collect, use, and disclose your Personal Information, with exceptions allowed by law (e.g., to comply with regulations, protect our legitimate business interests, and cooperate with law enforcement). If a new use arises, we seek and obtain your consent before implementing it, and you have the option to withdraw your consent.
4. Limited Collection: We restrict the amount and type of Personal Information gathered to what is necessary for the purposes identified in this Privacy Policy.
5. Limited Use, Disclosure, and Retention: Our use, disclosure, and retention of Personal Information are confined to the purposes and uses specified in this Privacy Policy. Personal Information is destroyed or erased when no longer required for authorized purposes.
6. Accuracy: We strive to maintain the accuracy of your Personal Information and assume supplied information is correct unless notified otherwise. You can contact us anytime to correct your Personal Information in our systems.
7. Safeguards: Reasonable and appropriate safeguards are employed to secure and protect Personal Information, preventing unauthorized access, loss, and theft.
8. Openness: Our privacy policies and practices are readily accessible. For any inquiries, feel free to contact us using the information provided in the Contact Information section below.
9. Access: Upon your request for access to your Personal Information in our system, made by contacting us as outlined below, we will provide you with a copy within 30 days. Additionally, we will inform you of the existence of your Personal Information, explain how we've utilized it, and furnish a list of any other organizations to which it has been disclosed.
10. Recourse for Complaints: You retain the right to challenge our compliance with these guidelines. We commit to thoroughly investigate all complaints and adjust our privacy practices if deemed necessary.

If you intend to exercise any of your rights or submit requests regarding your Personal Information or data as per the aforementioned principles, you can reach out to our Data Privacy Officer using the contact details provided below. It's important to note that there might be limitations on our ability to remove, correct, or provide access to Personal Information, especially when processing it on behalf of our customer, when retention is required by applicable law, or due to technological constraints. Removing your Personal Information could impact our ability to offer further services and information to you.

In order to fulfill your request, we may request sufficient information from you to enable us to provide details about the existence, use, and disclosure of Personal Information. The information you provide will solely be utilized for this specific purpose.

Your Personal Information may undergo processing and storage outside of Canada. We and our service providers may store Personal Information on servers located in different jurisdictions, including the United States. Please be aware that privacy laws in these jurisdictions may differ from Canadian privacy laws (e.g., PIPEDA). Additionally, note that in certain jurisdictions, law enforcement authorities or the courts may have access to your Personal Information.

Your Privacy Rights in the United Kingdom and European Economic Area: This section exclusively pertains to individuals residing in a country within the United Kingdom and European Economic Area.

Under the data protection laws applicable in the United Kingdom and European Economic Area countries, The Fantasy Box assumes the role of the "controller" concerning your Personal Data, as outlined in this notice.

The legislation in these countries outlines various grounds on which we may collect and utilize your Personal Data. Our justifications are as follows:

1. Performance of a Contract: This involves fulfilling a contract with you or taking necessary steps to perform a contract when you purchase our products or services or register as a user on our Site.
2. Your Consent: When you explicitly agree, such as ticking a box, to receive email newsletters regarding our services, products, or those of third parties like affiliates and marketing partners.
3. Legitimate Interest: We may process your Personal Data out of necessity in our legitimate interest in operating our business. This includes scenarios such as obtaining your feedback, administering or enhancing the functionality of the Site, conducting analyses to comprehend your interests, or complying with US tax reporting. In such cases, we ensure that your Personal Data is used in a manner you might reasonably anticipate and that does not significantly impact your rights.
4. Legal Compliance: This pertains to instances where we need to comply with legal obligations, such as those related to a criminal investigation.

We intend to transfer your Personal Data to the United States, acknowledging that the level of protection may not be equivalent to that provided by the data protection laws of the originating countries. Upon receipt of your Personal Data in the United States, we commit to complying with the General Data Protection Regulation or UK data protection law to the extent applicable to our use of your Personal Data.

You retain certain rights regarding the use of your Personal Data by us. These rights are elucidated below, but they are subject to specific exemptions:

1. Right of Access: The right to request a copy of the Personal Information we hold about you and supporting information explaining its use.
2. Right of Rectification: The right to request the correction of inaccurate Personal Information about you.
3. Right of Erasure: The right to request the deletion of Personal Information about you in certain circumstances, such as when we use it based on your consent and you withdraw that consent.
4. Right to Restrict Processing: In certain situations, the right to request that we refrain from using the Personal Information you have provided, especially if you believe it to be inaccurate.
5. Right to Data Portability: The right to receive certain Personal Information in a structured, commonly used, and machine-readable format and to transmit it to another controller, but only if we are using your information based on your consent or to fulfill a contract.
6. Right to Withdraw Consent: If we process your Personal Information based on your consent, you have the right to withdraw it at any time. However, this does not affect the lawfulness of processing based on consent before withdrawal. We may also continue to use your Personal Information as allowed or required by law after withdrawal.
7. Right to Object: If we process your Personal Information based on a legitimate interest, you may challenge this. However, we are entitled to continue processing your information based on our compelling legitimate interests or where relevant to legal claims.

If you wish to exercise any of these rights, please contact us using the information provided below. We may request identity verification before fulfilling a request.

You are also free to file a complaint with the supervisory authority or regulatory body if you believe that our processing of your Personal Information violates applicable law.

THIRD PARTY LINKED SITES

We do not assume responsibility for linked sites. The Site might include links to or from other websites. It is important to note that the privacy practices of other websites are beyond our control. This Privacy Policy exclusively pertains to the Personal Information we gather on our Site. We recommend that you review the privacy policies of any other websites you access through links on our Site or visit independently.

UPDATES TO YOUR PERSONAL INFORMATION

It is essential to maintain the accuracy of your Personal Information by keeping it current and updated. You can ensure your shipping details are current by accessing your account and making necessary changes in the relevant section. Likewise, for updates to your Personal Information, password, and subscription status, log into your account and make the necessary adjustments.

PERSONAL INFORMATION STORAGE

We may store the Personal Information collected (as detailed above) in various locations, including our facilities, third-party data centers, systems of third-party service providers, and cloud storage solutions. The Fantasy Box, situated in the United States, employs appropriate physical, organizational, and technological measures to safeguard the Personal Information you furnish us against loss, theft, unauthorized access, disclosure, copying, use, or modification.

In cases where third parties host our products, we ensure their adherence to required privacy and security standards. However, it's crucial to acknowledge that no electronic data transmission is entirely immune to access by unintended recipients. The Fantasy Box assumes no responsibility for any security breach unless resulting from gross negligence. Engaging in transactions on our Site involves the inherent risks associated with online business dealings, and you accept these risks when conducting business with us through our Site.

SECURITY

The Fantasy Box employs reasonable administrative, physical, and electronic security measures to safeguard against the loss, misuse, and alteration of Personal Information.

Please be aware that any transmissions you initiate over the internet are undertaken at your own risk. No data transmission over the internet can be guaranteed to be entirely secure. There is a possibility that third parties beyond The Fantasy Box's control may unlawfully intercept or access transmissions or private communications. While we make diligent efforts to protect Personal Information, neither The Fantasy Box nor our service providers can guarantee or warrant the security of any information you transmit to us over the internet. Such transmissions are conducted at your own risk.

CONTACT US

If you have inquiries, feedback, or concerns regarding our privacy practices or wish to exercise your rights concerning your Personal Information, please reach out to us at info@thefantasybox.com or send correspondence to:

The Fantasy Box

20950 Lassen St

Chatsworth, CA 91311

Attention: Data Privacy Officer

When getting in touch, provide your name, address, email address, and specify your request. Please allow a period of thirty (30) days for a response. It's important to note that The Fantasy Box is obligated to respond to one privacy request per customer per year and is not obliged to address requests made through channels other than the provided email and mail addresses above.