Terms and Conditions

TERMS & CONDITIONS

Last updated May 1, 2024

Welcome to thefantasybox.com and other online locations such as Facebook and Twitter (together, the "Site"). This website is operated by The Fantasy Box. Across the website, the terms ("we," "us," and "our") pertain to The Fantasy Box. The Fantasy Box provides this website, comprising all information, tools, and services accessible here, to you as the user. Your use is contingent on your acceptance of all the terms, conditions, policies, and notices outlined here. The Fantasy Box is established in California, United States. 

The available content and services on the Site are governed by the subsequent Terms of Service and Product Sales, referred to as ("these Terms").

ACCEPTANCE OF TERMS

Kindly review these Terms of Service thoroughly before you proceed to access or utilize our website. By accessing or utilizing any section of the site, you are acknowledging your commitment to comply with these Terms of Service. The Terms of Service are inclusive and applicable to all users of the site, encompassing but not limited to browsers, vendors, customers, merchants, and contributors of content.

This encompasses not only the outlined terms and conditions but also any supplementary terms, conditions, and policies mentioned here or accessible through hyperlinks. Any additional features or tools incorporated into the existing website will also be governed by the Terms of Service. Should you not consent to all the terms and conditions outlined in this agreement, then access to the website or any use of services is denied. In the event that these Terms of Service are regarded as an offer, acceptance is explicitly confined to the conditions specified within these Terms of Service.

MODIFICATIONS TO TERMS                                                                                      

We retain the discretion to alter or replace any of these Terms of Service at our sole discretion. If modifications are implemented to the Terms of Service, the updated version will be published on the Site. Additionally, we hold the right to modify, suspend, or terminate the Services (including, but not limited to, the availability of any feature, database, or content) at any time. This can be communicated through a notice on the Site, through the Services, via email, or by another suitable electronic means. We may also enforce restrictions on specific features and services or limit your access to parts or the entirety of the Services without prior notice or liability. It is your responsibility to regularly check these Terms of Service for any changes. Your use of the Site or order of Products after a revision will constitute your acceptance of the revised Terms and the revisions will apply to you after the "last updated" date, which is posted at the top of this page. We bear no responsibility if you neglect to check for revisions to these Terms of Service or for any actions or omissions resulting from such negligence. It's important to note that any modification to these Terms of Service shall not be construed as an admission of fault, liability, or violation of applicable law in any instance.

SITE ELIGIBILITY & USE OF THE FANTASY BOX SERVICES
Residency: The Site is accessible to individuals worldwide; however, access to The Fantasy Box Services is restricted to legal residents of the United States.

Age: You affirm and guarantee that you are at least 18 years old or (represent that you are at least the age of majority in your state or province of residence). If you are below the age of 18 or (less than the age of majority in your state or province of residence), it is strictly prohibited for you to use the Services under any circumstances or for any reason. We reserve the right, at our sole discretion, to decline the provision of Services to any individual or entity and modify eligibility criteria at any given time. Access to the Services is withdrawn if these Terms of Service or the utilization of the Services is prohibited, or if the offering, sale, or provision of the Services contradicts any applicable law, rule, or regulation. Additionally, the Services are exclusively provided for your personal use and are not intended for the use or advantage of any third party.

Site Fees: Site usage is free, but the The Fantasy Box Subscriptions & Product Sales require that you pay a fee or make a purchase.

Fees of Service: The Fantasy Box calculates all site fees, taxes and customs duties fees at the point of checkout for you. Customs regulations differ significantly, and certain nations may not impose service fees on shipments below a specified minimum value. Please reach out to the customs authorities in the destination country for additional details.

Pricing, U.S. Standards & International Use: The prices are stated in United States ("U.S.") currency. All data we collect and details concerning The Fantasy Box orders are handled within the United States. As product information adheres to U.S. standards, we cannot ensure the suitability or availability of the products in locations beyond the U.S. You are obligated to adhere to all relevant laws, regulations, and rules within your jurisdiction regarding products.

POLICIES OF CONDUCT

In adherence to these Terms of Use, you commit not to utilize the Services for any purpose prohibited by these terms. You are accountable for all your activities related to the Services. We retain the prerogative to decline service to any individual for any reason, at any given time. The Services are provided exclusively for your personal use and are not intended for the benefit or utilization of any third party.

You shall not (and shall prevent any third party from) either; undertake any action or upload, download, post, submit, or otherwise disseminate or aid in the distribution of any Content on or through the Service, including User Content, that:

• Violates any patent, trademark, trade secret, copyright, right of publicity, or any other right of any individual or entity or contravenes any law or contractual obligation.
• Contains false, misleading, untruthful, or inaccurate information;
• Is unlawful, menacing, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of someone else's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or portrays nudity, involves or depicts sexual activity, or is otherwise deemed inappropriate at our sole discretion;
• Represents unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming");
• Carries software viruses or any other computer codes, files, or programs intended to disrupt, damage, limit, or interfere with the proper function of any software, hardware, or telecommunications equipment, or to damage or gain unauthorized access to any system, data, password, or other information of ours or any third party;
• Impersonates any person or entity, including our employees or representatives; or
• Includes personal information, identification documents, or sensitive financial information of any third party.

You are prohibited from:

• Taking any action that, as determined by us at our sole discretion, places an unreasonable or disproportionately large load on our infrastructure or that of our third-party providers.
• Interfering or attempting to interfere with the proper functioning of the Services or any activities conducted on the platform.
• Bypassing, circumventing, or attempting to bypass or circumvent any measures we implement to prevent or restrict access to the Services, other accounts, computer systems, or networks connected to the Services.
• Running any form of auto-responder or engaging in "spam" activities on the Services.
• Using manual or automated software, devices, or other processes to "crawl" or "spider" any page of the Site.
• Harvesting or scraping any Content from the Services, or taking any action in violation of our guidelines and policies.

You are also prohibited from:

• Directly or indirectly deciphering, decompiling, disassembling, reverse engineering, or attempting to derive any source code, underlying ideas, or algorithms of any part of the Services, except to the limited extent where applicable laws specifically prohibit such restrictions.
• Modifying, translating, or creating derivative works of any part of the Services.
• Copying, renting, leasing, distributing, or otherwise transferring any of the rights granted to you under these terms.

You are obligated to comply with all applicable local, state, national, and international laws and regulations.

Additionally, we reserve the right to access, read, preserve, and disclose any information as deemed reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes enforcing these Terms of Service, investigating potential violations, detecting and preventing fraud or security issues, responding to user support requests, and protecting the rights, property, or safety of us, our users, and the public.

PRIVACY POLICY                                                                                                                         

The Fantasy Box gathers and manages personal data related to the operation of the Site and its business. Kindly examine our Privacy Policy, which additionally oversees your interactions with and utilization of the Site. Should you disagree with the Privacy Policy, refrain from utilizing the Site or placing orders for any Products or Subscriptions through it.

SITE CONTENT & COPYRIGHT/IP PROCEDURES

Definition: For the purposes of these Terms of Service, the term "Content" encompasses, but is not limited to, videos, audio clips, written posts and comments, information, data, text, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise accessible on or through the Services. Within the scope of this Agreement, "Content" also includes all User Content (as defined below).

User Content: The sole responsibility for all Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively referred to as "User Content"), whether publicly posted or privately transmitted, lies with the individual who originated such User Content. You acknowledge that all Content, including User Content, accessed through the Services is at your own risk, and you will be solely responsible for any damage or loss to you or any other party resulting from it. You have the option to delete or remove your User Content through a request to one of our employees or agents. Upon deletion, your User Content will be removed from the Services. However, you understand that any removed User Content may persist in backup copies for a reasonable period (but will not be shared with others after removal).

Notices and Restrictions: The Services may contain Content specifically provided by us, our partners, or our users, and such Content may be protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. You are obligated to adhere to and maintain all copyright notices, information, and restrictions contained in or related to any Content accessed through the Services.

Copyright & IP Infringement Procedures: We reserve the right, at our sole discretion, to deactivate or terminate the usage of the Site by individuals who violate the intellectual property of others. If you believe that your work or User Content has been replicated in a manner constituting copyright infringement, or if your intellectual property rights have been otherwise transgressed, please forward a notice to our copyright agent with the following details:

• A description of the copyrighted work or other intellectual property that you allege has been infringed.
• Details on where the material you claim is infringing is located on the Site (including url(s) in the body of your email for swift content identification).
• Your name, address, telephone number, and email address.
• A statement asserting that you genuinely believe the contested use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, verifying the accuracy of the information in your notice and confirming that you are the copyright or intellectual property owner or have the authority to act on behalf of the owner.
• An electronic or physical signature of the person authorized to act on behalf of the copyright or intellectual property owner.

You can contact our copyright agent for claims of copyright or other intellectual property infringement by sending an email to info@thefantasybox.com.

Use License: Subject to these Terms of Service, each user of the Services is granted a worldwide, non-exclusive, non-sublicensable, and non-transferable license to use (i.e., to download and display locally) Content solely for personal, non-commercial purposes. Any use, reproduction, modification, distribution, or storage of Content for purposes other than personal, non-commercial use is expressly prohibited without prior written permission from us or the copyright holder identified in such Content's copyright notice. You are prohibited from selling, licensing, renting, or otherwise using or exploiting any Content for commercial purposes or in any way that violates any third-party right.

License Grant: By submitting User Content through the Services, you hereby grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and fully exploit the User Content in connection with the Site, the Services, and our (and our successors' and assigns') businesses. This includes, without limitation, promoting and redistributing part or all of the Site or the Services (and derivative works thereof) in any media formats and through any media channels, including third-party websites and feeds. You also grant each user of the Site and/or the Services a non-exclusive license to access your User Content through the Site and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display, and perform such User Content. For clarity, this license granted to us and our users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third-party rights, including privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.

Availability of Content: We do not guarantee the availability of any Content on the Site or through the Services. Furthermore, we are not obligated to monitor the Site or the Services. However, we retain the right to remove, edit, or modify any Content at our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all, and remove or block any Content from the Services.

CONTENT ACCURACY & QUANTITY LIMITATIONS  
Excluding any user-submitted content, we make every effort to ensure the completeness and reliability of the information on the Site. We strive for the utmost accuracy in describing our Products on the Site. However, we cannot assure that the Product descriptions, packaging illustrations, colors, sizes, prices, or other content provided on the Site are entirely accurate, complete, reliable, current, or free of errors, and we disclaim any liability arising from such errors, to the extent permitted by law. All content and information on the Site, or otherwise supplied by The Fantasy Box, is intended solely for personal, educational, or informational purposes. Statements made about Products have not been evaluated by the U.S. Food and Drug Administration or any other government or agencies of other countries.

It is essential to use all Products strictly in accordance with their instructions, precautions, and guidelines. Prior to use, always check the ingredients of Products to prevent potential allergic reactions. Before using or relying on any goods, Products, or information received from the Site, consult with your physician or healthcare practitioner. Any medical questions, concerns, or decisions regarding the possible treatment of any medical condition should be addressed by your physician or healthcare practitioner. The Fantasy Box does not provide or intend to provide answers to medical-related questions, and this Site does not serve as a substitute for any medical professional or medical resource. IN CASE OF MEDICAL EMERGENCY, CONTACT YOUR PHYSICIAN IMMEDIATELY, OR CALL 911 in the United States.

We retain the authority to restrict quantities purchased by users and to modify, suspend, or conclude an event or promotion at any time without prior notice, even after an order has been submitted and/or acknowledged. We do not provide a guarantee that all the Products described on our Site, in our emails, or in other communications to you ("Products") will be available.

YOUR SITE ACCOUNT

You have the option to establish an account on the Site either by registering directly with us or by using third-party sign-on services (e.g., Facebook Connect). If you opt for a third-party sign-on service, you explicitly grant The Fantasy Box permission to retrieve your account information from identified third-party data service providers on your behalf, in conjunction with your utilization of the Site. Your registration is subject to our assessment and approval, and we retain the right to decline or revoke approval of your registration at our discretion and for any reason.

You shall not: select or use as a username a name of another person with the intent to impersonate that person; use as a username a name subject to any rights of a person other than you without appropriate authorization; or use, as a username, a name that is otherwise offensive, vulgar or obscene. You may never use another person's user account or registration information for the Services without permission. You must notify us immediately of any breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You can delete your Account by emailing info@thefantasybox.com.

By registering an account, you commit to providing, sustaining, and updating accurate, current, and comprehensive information about yourself. Upon registration, you will designate an email address/username and password for accessing your account. It is your responsibility to maintain the confidentiality of your account, username, and password, as well as to control access to your account. You agree to be accountable for all activities conducted under your account, username, and/or password.

SUBSCRIPTIONS & PURCHASES                                                                             

Kindly examine our Subscriptions page for specific information. Products offered on the Site are limited to delivery within the United States and we do not ship to other countries. It is essential to furnish accurate shipping details and update them in case of relocation.

(a) Ordering Products:

You can place Product orders via our Site. The contract between you and us becomes effective when we send an email confirming the order's receipt, signifying our acceptance of your order.

(b) Subscription Types:

Residents of the 50 United States and the District of Columbia ("United States") have the opportunity to subscribe to receive monthly fantasy boxes that include both full-size and sample-size products curated by The Fantasy Box. Various recurring payment options are provided:

1. Automatically billed monthly subscription ("Monthly Subscription").
2. Automatically billed every-other month subscription ("Bi-Monthly Subscription").

(c) Subscription Contents:  

Each Fantasy Box typically includes 4-6 products and may differ monthly. While we strive to tailor your Fantasy Boxes according to your preferences, product reviews, and feedback you share with us, we cannot ensure the receipt of any specific product.

(d) Subscription Automatic Renewals:

To ensure uninterrupted service, your subscription will automatically renew for the same duration as the original subscription period (e.g., annually) unless either you or we terminate it, as outlined below. Subscriptions renew around the 1st day of the month following the end of the current subscription term. In compliance with applicable law, we will send you an email reminder before the renewal, providing the option to terminate your subscription before the automatic renewal. You can communicate your termination at any time, but it will only take effect at the end of your current subscription term.

Subscription renewals will be charged at the prevailing rate for the relevant subscription, using your original billing cycle method (e.g., monthly payments or a single upfront payment for each renewal term). You acknowledge that promotional offers may result in different renewal amounts, and you authorize us to charge your Payment Method accordingly, including any additional charges related to your subscription. Your subscription will continue to renew automatically until terminated. BY OPTING FOR A SUBSCRIPTION, YOU AGREE TO THE ABOVE AUTOMATIC RENEWAL TERMS. YOU UNDERSTAND THAT YOUR SUBSCRIPTION INCURS RECURRING CHARGES, AND YOU ASSUME RESPONSIBILITY FOR ALL SUCH CHARGES PRIOR TO THE EFFECTIVE CANCELLATION DATE. THE CANCELLATION OF YOUR SUBSCRIPTION WILL NOT AFFECT CHARGES INCURRED PRIOR TO THE CANCELLATION DATE.

(e) Subscription Cancellation:

If you decide to cancel the automatic renewal of your Fantasy Box subscription, please contact our customer service team at info@thefantasybox.com. You have the flexibility to terminate or cancel at any time. We strive to process termination requests within seven business days from the date of receipt.

We reserve the right to terminate your subscription under two circumstances: (i) immediately with notice if you significantly breach these Terms, or (ii) for any other reason, with the termination becoming effective at the conclusion of your ongoing subscription term. In the case of termination under circumstance (ii), your subscription remains active until the end of the paid-in-full current term.

Additionally, you can modify your preferences for the upcoming shipment in your subscription by making changes at least one day before your next billing cycle.

It's important to note that the termination, return, and refund policies specified in these Terms are applicable as permitted by applicable law and complement any statutory cancellation rights you may have in your country of purchase. State, provincial, or national laws and regulations may supersede these terms in your jurisdiction.

(f) Reaffirmation of Authorization:

By maintaining your subscription without cancellation, you are confirming our continued authorization to charge your Payment Method for the relevant fee each month. We may process these charges for payment, and you assume responsibility for such charges. This action does not exempt us from pursuing direct payment from you. The terms of your charges, whether in advance, in arrears, per usage, or as initially outlined during your subscription sign-up, will prevail.

(g) Free Trials and Promotional Offers:

For any complimentary trial or promotional offer granting access to a premium subscription service with The Fantasy Box, it is imperative to utilize the service within the designated trial period. To prevent the transition to a paid subscription and the associated charges, it is necessary to cancel the trial service from The Fantasy Box before the trial period concludes. In the event of inadvertent charges due to cancellation before the trial period's end, kindly reach out to us at info@thefantasybox.com for assistance.

(h) Prohibited by Law:

Subscriptions and memberships are void where prohibited by law.

(i) Subscription & Purchase Acceptance:

Should we be unable to process your order or subscription for any reason, we will notify you via email, and no charges will be applied for the product.

(j) Pricing (Subscriptions & Purchases):

The prices for the products you purchase will be as shown on our Site at the time of your order and will also be indicated on the order pages when you proceed with your purchase or subscription. In certain instances, such as errors on the Site or during ongoing price adjustments when your order is placed, we may decline or, in the case of a noticeable error, cancel the order and provide you with the option to purchase the products at the corrected price. Please be aware that product prices may fluctuate during the course of your subscription. If there are changes in the sales tax or value-added tax rate between the date of your order and the payment date, we will make the necessary adjustments.

(k) Methods of Payment (Subscriptions & Purchases):

Upon confirmation of your order or subscription, you acknowledge the commitment to fulfill the payment for the ordered products. For each order or subscription, you are required to furnish us with a current, valid Payment Method, as indicated on our Site, which may be subject to periodic changes ("Payment Method"). All purchases and subscriptions are governed by these Terms and any supplementary terms and conditions, including fees, established by your financial services provider and/or mobile carrier, as applicable. By providing your account details for any purchase or subscription, you grant The Fantasy Box permission to debit the total amount for the subscription and/or purchase, assuming responsibility for all associated charges, including applicable taxes and import duties. In the event of payment failure, you will be accountable for all costs and fees associated with The Fantasy Box's efforts to recover the outstanding amounts, encompassing attorney fees and other legal expenses. You affirm that all information provided in connection with your purchase is accurate, truthful, and complete. We retain the right to offer subscriptions for durations and at costs deemed appropriate, at our sole discretion; however, any changes will not impact accepted subscriptions or orders.

(l) Cycle of Billing (Subscriptions & Purchases):

For specific subscriptions, a lump-sum payment is required, whereas others may permit installment payments (e.g., month-to-month). In the case of a single up-front payment, the entire subscription fee becomes immediately due and payable to The Fantasy Box upon sale, and your Payment Method will be automatically charged at that time. In instances where the subscription fee is paid through installments, your Payment Method will be automatically billed at the commencement of each installment period, as outlined during the check-out process or otherwise specified.

RETURNS & REPLACEMENTS

Kindly examine our Returns page for specific information.

Returns: All The Fantasy Box items are non-refundable and not eligible for returns. However, in the event that any Products are defective or damaged upon receipt, they may be exchanged for a replacement. Should your item arrive in less than perfect condition, it can be replaced within 30 days of the delivery date, as outlined in the "Damaged Products" section below. Regularly check your queue to ensure the items you wish to receive are shipped to you. Products and other subscription items returned to us due to an invalid, outdated, or defective address are also non-refundable and do not establish any obligation for a refund, credit memorandum, credit balance, merchandise credit, or similar compensation from us.

Damaged Products: In case any item in your order sustains damage during transit, contact our Customer Support team at info@thefantasybox.com within 30 days of delivery, and we'll promptly arrange for a replacement! To streamline the replacement procedure, kindly include a picture of the damage in your email.

The information provided above does not impact any statutory rights you might hold in your country of purchase.

PRODUCT DELIVERY & TRANSFER OF OWNERSHIP 

Kindly examine our Shipping page for specific information.

                                                                                                                                    (a) Expenses. The delivery costs will be clearly presented to you on our Site.

(b) Schedule. Throughout the ordering process, we will inform you of the anticipated timeframe for delivering the Products. In the case of subscription-based orders, we will specify the delivery frequency, adhering to such intervals until the conclusion of your subscription. While we strive to meet the estimated delivery dates, we cannot guarantee them.

(c) Acknowledgment of Receipt & Ownership. If no one is present at your provided address to receive the delivery, and the Products cannot be accommodated through your letterbox, the delivery will be made to your designated location. Alternatively, a notice will be left, guiding you on rearranging delivery or collecting the Products from a nearby post office or depot.

(d) Non-Delivery Due to Address Issues. Ensuring a valid and up-to-date delivery address for each Product is your responsibility. In case we are unable to deliver to the provided address due to its non-existence, obsolescence, or other defects, the Product may be returned to us. If the Product is returned for these reasons, you acknowledge that it holds no monetary value upon return, may be discarded by us, and the return doesn't warrant any refund, credit memorandum, credit balance, merchandise credit, or similar obligation from us to you.

(e) Risk. The Product becomes your responsibility from the time we deliver it to the address you gave us. Risk of loss of the Product and damage to the Product transfer to you at that time.

(f) Ownership. You own the Product from the point when we deliver it or, in the case of attempted delivery to a non-existent, out-of-date or otherwise defective address, when we attempt to deliver it, as described above.

THIRD-PARTY OFFERINGS & LINKING

The Services may enable you to establish links and engage with other websites, services, or resources on the Internet, and these external entities may contain links to and interact with the Services. Your interaction with third-party resources is undertaken at your own risk. These external resources are beyond our control, and you recognize that we bear no responsibility or liability for the content, functionality, accuracy, legality, appropriateness, or any other aspect of such websites or resources. Any utilization of these resources does not imply our endorsement or any affiliation between us and their operators. Additionally, you explicitly acknowledge and agree that we shall not be held responsible or liable, either directly or indirectly, for any damage or loss purportedly caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such website or resource.

Site Linking: When establishing a link to the Site from another website, you acknowledge that the link should direct to the full version of an HTML formatted Site page. Direct linking to any image hosted on the Site, such as using an "in-line" method to display the image on another site, is strictly prohibited. Additionally, you commit to refrain from linking to the Site in a manner that results in the Site or any Site page being "framed," enclosed, or obscured by third-party content, materials, or branding. We retain all legal rights to insist that any link to the Site be discontinued, and we may require the link to open in a new browser window. The privilege to link to the Site from any other site may be revoked at our discretion and communicated to you in writing at any time.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. 

SMS PROGRAM TERMS
By submitting your mobile number and opting to receive text messages (SMS Messages), you grant The Fantasy Box permission to communicate with you through the provided phone number. When you choose to receive SMS Messaging Services, we will dispatch an SMS message to verify your subscription. Following confirmation, we will send you texts regarding new products, special offers, promotions, or updates on your subscription shipments. Message frequency may vary. You have the option to discontinue the SMS Service at any time by replying with "STOP" to cancel or "HELP" for assistance. For further help, please reach out to info@thefantasybox.com. The SMS Messaging Service is facilitated by participating third-party mobile phone/wireless carriers, and standard message and data rates may be applicable. If you have inquiries about your text or data plan, kindly contact your mobile phone/wireless carrier. Carriers are not responsible for delayed or undelivered messages. The information you provide in your Account, including your email address and mobile number, is governed by the terms outlined in our Privacy Policy.

SOCIAL MEDIA                                                                                                                                

Our Site may feature social media functionalities, such as the Facebook Like button and widgets for platforms like Pinterest, Twitter, TikTok, Snapchat, and Instagram. These social media features may gather your IP address, track the visited page on our Site, and use cookies to ensure proper functionality. They can be hosted by a third party or directly on our Site. Your interactions with these features are subject to the privacy policy and terms of use of the respective company providing the feature or widget. It's important to thoroughly review those terms of use and privacy policies.

Kindly note that not all accounts, usernames, websites, handles, or pages using the name "The Fantasy Box" are affiliated with us. We may not respond to comments or questions posted via social media. If your submissions on our social media pages or feeds include questions or comments for The Fantasy Box, our responses may be public or private. We encourage those with inquiries or comments to visit our website at www.thefantasybox.com or reach out to us at info@thefantasybox.com.

PROMOTIONS

Occasionally, The Fantasy Box may introduce special promotions, features, or events, collectively referred to as "Promotions." These may encompass contests, sweepstakes, or other offerings and could have additional terms supplementing or replacing these Terms, either provided by us or third parties. Specifics of each Promotion, such as eligibility criteria, availability dates, and Promotion content, will be disclosed when offered. By participating in any Promotion, you agree to abide by these additional terms or any other guidelines, rules, and policies associated with the Promotion.

For all promotions, the following applies, unless explicitly specified otherwise on the Site:

• Availability dates are assumed to be from 12:00:01 AM U.S. Eastern Time on the start date to 11:59:59 PM U.S. Eastern Time on the end date, accounting for daylight savings time when applicable.
• Eligible purchases must be finalized on thefantasybox.com within the specified Promotion availability dates. Purchases made before or after this period are ineligible.
• Promotions are subject to availability, and limited quantities may lead to early expiration.
• All specified Promotion requirements must be met for successful redemption, which may involve purchasing a particular Product, meeting a specific dollar amount, being a registered member, or having certain details in your membership account.
• Combining or using multiple promotions within the same order is not permitted.
• Promotional offers hold no cash value and cannot be sold or transferred.
• The Fantasy Box reserves the right to cancel, suspend, or modify any part or all of a promotional offer at any time without notice, at its sole discretion.
• Returns must include any promotional gift(s) to qualify for full eligibility.

BILLING, PAYMENTS & PROCESSING

Paid Subscriptions & Product Purchases: In specific sections of our Services, we provide the option to purchase Products and Gift Cards via the Site and subscribe to various plans. Please be aware that any payment terms presented to you when placing an order through the Site or subscribing are considered integral to this Agreement.

Billing Processors: To handle billing for orders made through the Site and subscription-related shipments, we utilize a third-party payment processor (the "Payment Processor"). The processing of payments is subject to the Payment Processor's terms, conditions, and privacy policies, alongside this Agreement. We are not accountable for errors made by the Payment Processor. By placing an order or subscribing through the Site, you agree to pay all charges through the Payment Processor, using your selected Payment Method. You authorize us, through the Payment Processor, to charge your chosen payment provider and agree to make payments accordingly. Changes to your Payment Method can be made through your Account. We retain the right to rectify errors or mistakes made by the Payment Processor, even if payment has already been requested or received. If payment is not received through the Payment Processor, you agree to settle all amounts owed to The Fantasy Box upon demand.

Product & Subscription Charge Changes: The Fantasy Box reserves the right to alter Product & Subscription charges at any time, with at least thirty (30) days' advance notice in the case of Subscriptions, provided via email. Your agreement with your payment provider will govern your use of your Payment Method. Accumulated charges may be submitted as one or more aggregate charges during or at the end of each billing cycle.

Requirements for Updated and Accurate Information: IT IS IMPERATIVE THAT YOU FURNISH CURRENT, THOROUGH, AND PRECISE INFORMATION FOR YOUR ACCOUNT. YOU ARE OBLIGATED TO PROMPTLY UPDATE ALL DETAILS TO ENSURE THE ONGOING ACCURACY AND COMPLETENESS OF YOUR ACCOUNT, SUCH AS ALTERATIONS TO BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE. ADDITIONALLY, YOU MUST PROMPTLY INFORM US IF YOUR PAYMENT METHOD IS CANCELED DUE TO REASONS LIKE LOSS OR THEFT, OR IF YOU BECOME AWARE OF A POTENTIAL SECURITY BREACH, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USERNAME OR PASSWORD. MODIFICATIONS TO THIS INFORMATION CAN BE CARRIED OUT BY ACCESSING YOUR ACCOUNT SETTINGS. IN THE EVENT THAT YOU ARE A SUBSCRIBER AND NEGLECT TO PROVIDE ANY OF THE AFOREMENTIONED INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR YOUR SUBSCRIPTION UNTIL ITS TERMINATION, EXCEPT FOR ANY MONTH IN WHICH YOU HAVE OPTED OUT AS PER THE TERMS OUTLINED IN THESE TERMS OF SERVICE.

SERVICE TERMINATION                                                                                               

Your access to the Services may be discontinued by us at any time, with or without cause, and with or without prior notice. This action will take immediate effect and may lead to the loss and deletion of all information linked to your membership. If we terminate your Subscription, you will not incur charges for that Subscription beyond the termination date, except for any shipments already in progress. The fees paid herein are non-refundable, except for Products returned following our Shipping & Returns Policy. All clauses within these Terms of Service that, by their inherent nature, should persist beyond termination, will indeed endure. This includes, but is not limited to, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

DISCLAIMER OF WARRANTY                                                                                                     

SOME JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES OR CONDITIONS AND, IF REQUIRED BY APPLICABLE LAW, SOME OF THE CONTENTS OF THIS SECTION MAY NOT APPLY TO A CUSTOMER WHO MAKES A PURCHASE.

There exists no unique relationship or fiduciary obligation between us and you. It is recognized that we possess no authority over, and bear no responsibility to undertake any measures concerning:

• The selection of users who attain access to the Services;
• The Content you retrieve through the Services;
• The potential impacts of the Content or any Products on you;
• Your interpretation or utilization of the Content or Products; or
• The actions you may initiate due to exposure to the Content or Products.

To the fullest extent allowed by the applicable law, you exempt us from any liability arising from your acquisition or non-acquisition of Content or Products through the Services. The Services might include, or guide you to, websites that contain information that certain individuals may deem offensive or inappropriate. We do not assert any claims regarding the Content or Products found in or accessed through the Services, and we shall not be held accountable or liable for the accuracy, copyright adherence, legality, or appropriateness of the materials within or accessible through the Services.

THE FANTASY BOX PROVIDES THE SERVICES, PRODUCTS, AND CONTENT "AS IS," "AS AVAILABLE," AND WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE ARE EXPRESSLY DISCLAIMED. NEITHER WE NOR OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE PRODUCTS AND RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR UTILIZATION OF THE PRODUCTS AND SERVICES IS ENTIRELY AT YOUR OWN RISK. WE DISCLAIM ANY LIABILITY ASSOCIATED WITH THE USE OF THE PRODUCTS, AND YOU AGREE NOT TO SUE THE FANTASY BOX FOR ANY CLAIM RELATED TO ANY PRODUCTS PURCHASED OR OTHERWISE OBTAINED THROUGH THE SERVICES.

INDEMNIFICATION                                                                                                                        

You are obligated to protect, indemnify, and hold us, along with our affiliates, and each of our and their respective employees, contractors, directors, suppliers, and representatives, harmless from all liabilities, claims, and expenses. This includes reasonable attorneys' fees, arising from or connected to: (a) your User Content; (b) your violation of any applicable law safeguarding us, our legal rights, or those of any third party adversely affected by your actions; (c) your breach of these Terms of Service; (d) your infringement upon any intellectual property, privacy, or other rights belonging to The Fantasy Box or any third party; or (e) any and all activities transpiring under your Account, username, and/or password. We retain the right to assume the exclusive defense and control of any matter subject to indemnification by you. In such cases, you agree to provide assistance and cooperate with us in asserting any available defenses.

LIMITATION OF LIABILITY                                                                                          SOME JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO A CUSTOMER WHO MAKES A PURCHASE ONLINE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL WE, OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY IN CONNECTION WITH THE SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO: (I) ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS, OR SERVICES (HOWEVER ARISING); (II) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION); OR (III) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) ONE HUNDRED U.S. DOLLARS ($100.00). BECAUSE CERTAIN STATES, INCLUDING THE STATE OF NEW JERSEY, MAY NOT PERMIT CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY FOR SPECIFIC TYPES OF DAMAGES AS DETAILED IN THIS SECTION, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THESE EXCLUSIONS AND LIMITATIONS STIPULATED HEREIN SHALL BE APPLICABLE TO YOU TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

IN THE EVENT THAT A COURT OF LAW ULTIMATELY DETERMINES THAT THE LIMITATION OF LIABILITY STIPULATED IN THIS SECTION DOES NOT APPLY TO YOU, YOU HEREBY AGREE THAT OUR TOTAL LIABILITY IN THE AGGREGATE FOR ANY CLAIMS MADE BY YOU OR ANY THIRD PARTY ON YOUR BEHALF SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00) OR THE TOTAL AMOUNT OF YOUR LAST PURCHASE FROM US, WHICHEVER IS GREATER.

NOTICE REQUIRED BY CALIFORNIA LAW                                                                            

Pursuant to California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice:

The name, address and telephone number of the provider of this service is: The Fantasy Box, 20950 Lassen St, Chatsworth, CA 91311, United States, 1 818 772 8080. Complaints regarding the service or requests to receive further information regarding use of this service may be sent to the above address or to info@thefantasybox.com.

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, CA 95834 or by telephone at (800) 952-5210.

IMPORTANT INFORMATION FOR NEW JERSEY RESIDENTS                                                             

If you live in New Jersey, please carefully read these Terms and understand that by using our Site or purchasing a Product or subscription, in addition to the other rules you agree to:

(i) any dispute between us will be governed by New Jersey law and decided by non-judicial arbitration. By agreeing to these Terms you waive rights to maintain a court action, the right to a jury trial, and the right to participate in any form of class or representative claim. See the "Disputes, arbitration, and applicable law" section above;

(ii) under the laws of the State of New Jersey, limitations on implied warranties or the exclusive or limitation of certain damages as set forth in these Terms, including the Limitation of liability section above, may not apply to you; and

(iii) you are responsible for and will indemnify us against any harm that you cause us, whether it is because of (a) the content or materials posted on or submitted to the Site by you, (b) your material your uncured breach of these Terms, the Privacy Policy, any applicable laws that protect us, or our legal rights or those of any third party whose legal rights your actions have damaged or (c) any and all activities that occur under your account, username and/or password. See the Indemnification section above.

LEGAL DISPUTES; ARBITRATION; GOVERNING LAW & JURISDICTION  

SOME JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW ALL OR PART OF THE FOLLOWING SECTION. THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT OUTLINES CERTAIN RIGHTS THAT YOU ARE WAIVING OR LIMITING BY USING OUR SITE AND PURCHASING OUR PRODUCTS. PLEASE REMEMBER THAT YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS, INCLUDING THE DISPUTE RESOLUTION PROCESS.

THIS SECTION WAIVES THE FOLLOWING RIGHTS THAT YOU MIGHT OTHERWISE HAVE:

• The right to maintain a court action,
• The right to a jury trial, and
• The right to participate in any form of class or representative claim.

THIS SECTION ALSO LIMITS CERTAIN OTHER RIGHTS YOU MIGHT OTHERWISE HAVE, including:

• The right to engage in discovery, except as provided in arbitration proceedings under the rules of the American Association of Arbitration ("AAA") or, if you live outside of the U.S.A., the rules of arbitration of the International Chamber of Commerce ("ICC").
• The right to certain remedies and forms of relief that you or we would have in Court, but not in arbitration.
• To the extent the arbitration rules do not apply, the dispute will be governed by California law. Arbitration will take place in Chatsworth, California, and

These Terms shall be governed by, and will be construed under, the laws of the state of California, United States of America, without regard to choice of law principles.

You and The Fantasy Box each agree that any dispute which may arise out of, under, or in connection with your visit to or use of the Site, these Terms, your subscription, our Products or services shall be resolved entirely through binding individual arbitration, rather than in court. Such arbitration shall take place in Chatsworth, California, and will be administered by the AAA in accordance with its Commercial Arbitration Rules. However, if you live outside of the USA, the ICC rules of arbitration will apply and we may agree to a different location for arbitration. Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. There is no judge or jury in arbitration, no class actions, and court review of an arbitration award is limited. An arbitrator, however, can award on an individual basis the same damages and relief as a court, including injunctive and declaratory relief or statutory damages, and must follow these Terms of Service as a court would. Notwithstanding the foregoing, to the extent you have violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court. The foregoing does not affect any statutory right you may have to issue proceedings against us in your country of residence. If you live outside the United States, we may agree to alternative dispute resolution in your country of residence.

To the extent permitted by law, you agree to bring any dispute related to these Terms, your use of the Site, our Products or services in arbitration on an individual basis and that no claim arising out of these Terms your use of the Site, our Products, or services may be brought as a class action, and that no arbitration under these Terms shall be joined with an arbitration involving any other party under these Terms, whether through class arbitration proceedings or otherwise. If for any reason a claim proceeds in court and not in arbitration, we each agree to waive any right to participate in a class action against each other and the right to a jury trial.

The Site resides on servers located in, and is controlled in, the United States and is directed to individuals residing in the United States. Those who choose to access the Site from locations outside those countries do so on their own initiative and are responsible for compliance with local laws if and to the extent applicable. Access to the Site is prohibited from jurisdictions where the Site or its content is illegal or penalized. The Fantasy Box reserves the right to limit the availability of the Site and content to any person or jurisdiction in its sole discretion.

ENTIRE AGREEMENT & SEVERABILITY                                                                                         

These Terms of Service constitute the complete agreement between you and us regarding the Services, encompassing the use of the Site. They replace all previous or simultaneous communications and proposals, whether conveyed orally, in writing, or electronically, between you and us concerning the Services. If any provision of these Terms of Service is deemed unenforceable or invalid, that specific provision will be restricted or removed to the minimum extent necessary. This ensures that the remaining terms of these Terms of Service will persist in full force, be effective, and enforceable. The failure of either party to assert any right provided herein will not be considered a waiver of any subsequent rights outlined herein.

GENERAL INFORMATION                                                                                                                        

(a) Force Majeure: We are not accountable for any inability to fulfill our obligations under these terms if the failure results from factors beyond our reasonable control. This includes, but is not limited to, mechanical, electronic, or communications failure or degradation.

(b) No Assignment: These Terms of Service are specific to you and cannot be assigned, transferred, or sublicensed by you without our prior written consent. However, we reserve the right to assign, transfer, or delegate any of our rights and obligations under these terms without requiring your consent.

(c) No Agency: No agency, partnership, joint venture, or employment relationship is established as a result of these Terms of Service. Neither party has the authority to bind the other in any capacity.

(d) Notices: Unless otherwise stated in these Terms of Service, all notices will be in writing and deemed duly given under the following conditions: when received if personally delivered or sent by certified or registered mail (return receipt requested), when receipt is electronically confirmed if transmitted by facsimile or email, or the day after it is sent if sent for next-day delivery by a recognized overnight delivery service. Electronic notices can be sent to info@thefantasybox.com.

(e) No Waiver: Our failure to enforce any aspect of these Terms of Service does not relinquish our right to enforce that or any other part of these terms later. Waiving compliance in a particular instance does not imply waiver of future compliance. For any waiver of compliance to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

(f) Headings: The section and paragraph headings in these Terms of Service are for convenience only and do not impact their interpretation.

Questions?

If you have any questions regarding these terms and conditions, or complaints about our Products or subscriptions, please contact us at info@thefantasybox.com.